Department for Work and Pensions written question – answered on 16th March 2020.
To ask the Secretary of State for Work and Pensions, what steps she is taking to reduce the time taken for Access to Work applications to be processed.
Access to Work is focused on reviewing and improving our customer journey to ensure we provide an excellent level of service. In order to support customers to move into work as quickly as possible we prioritise any applications where the customer is due to begin work in four weeks or less.
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