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Gambling: Ombudsman

Department for Digital, Culture, Media and Sport written question – answered on 9th March 2020.

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Photo of Fiona Bruce Fiona Bruce Conservative, Congleton

To ask the Secretary of State for Digital, Culture, Media and Sport, whether the Government plans to set up a gambling ombudsman independent of betting operators.

Photo of Nigel Huddleston Nigel Huddleston Assistant Whip, The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport

The government welcomes the National Audit Office’s report on Gambling Regulation: Problem Gambling and Protecting Vulnerable People and is considering its recommendations carefully, including the recommendation to review whether arrangements for consumers when things go wrong are working effectively.

The government has also committed to review the Gambling Act 2005 to make sure it is fit for the digital age. Further details will be announced in due course.

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