Department of Health and Social Care written question – answered on 16th March 2020.
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To ask Her Majesty's Government whether staff at NHS 111 are given uniform advice scripts on how to respond to suspected COVID-19 cases.
NHS 111 call handlers work off algorithms rather than ‘scripts’. This enables the call handler to give proper advice that is tailored to the caller’s needs.
A process for COVID-19 has been worked through between NHS 111 and Public Health England.
Yes1 person thinks so
No0 people think not
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