Social Security Benefits: Coronavirus

Department for Work and Pensions written question – answered on 5th March 2020.

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Photo of Mark Tami Mark Tami Opposition Whip (Commons)

To ask the Secretary of State for Work and Pensions, what plans her Department has made to ensure that potential staff shortages due to covid-19 do not delay processing of benefits applications; and if she will make it her policy to backdate benefits for any claimants whose application is delayed due to staff shortages.

Photo of Mims Davies Mims Davies The Parliamentary Under-Secretary of State for Work and Pensions

DWP has contingency plans in place that prioritise activities to protect payments to claimants and access to new claims when capacity is compromised.

The ‘date of claim’ will not be affected by capacity inside the Department.

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