Green Deal Scheme: Misrepresentation

Department for Business, Energy and Industrial Strategy written question – answered on 4th March 2020.

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Photo of Margaret Ferrier Margaret Ferrier Shadow SNP Spokesperson (Manufacturing)

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints about the mis-selling of Green Deal loans have been received by his Department from consumers resident in (a) Scotland, (b) England and (c) Wales in each year since 2013.

Photo of Margaret Ferrier Margaret Ferrier Shadow SNP Spokesperson (Manufacturing)

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many offers of full loan cancellations his Department has made in response to complaints his Department has received about the mis-selling of Green Deal loans.

Photo of Kwasi Kwarteng Kwasi Kwarteng The Minister of State, Department for Business, Energy and Industrial Strategy

The numbers of complaints about the mis-selling of Green Deal loans, referred to the Secretary of State for Business, Energy and Industrial Strategy, from consumers resident in (a) Scotland, (b) England and (c) Wales in each year since 2013 are as follows:

2017

2018

2019

2020

Total

Scotland

3

50

98

4

155

England

1

15

87

2

105

Wales

5

3

12

0

20

Total

9

68

197

6

280

Under the Green Deal Framework Regulations, the Secretary of State may reduce or cancel a Green Deal Plan, if he is satisfied that there has been a breach of the law or code of practice.

The Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction and provides them with an opportunity to make representations before it is made final.

To date, 131 Intention Notices have been issued in respect of complaints about mis-selling of Green Deal loans. Of these, four have proposed cancellation from the effective date of the complaint.

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