The numbers of complaints about the mis-selling of Green Deal loans, referred to the Secretary of State for Business, Energy and Industrial Strategy, from consumers resident in (a) Scotland, (b) England and (c) Wales in each year since 2013 are as follows:
Under the Green Deal Framework Regulations, the Secretary of State may reduce or cancel a Green Deal Plan, if he is satisfied that there has been a breach of the law or code of practice.
The Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction and provides them with an opportunity to make representations before it is made final.
To date, 131 Intention Notices have been issued in respect of complaints about mis-selling of Green Deal loans. Of these, four have proposed cancellation from the effective date of the complaint.