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Green Deal Scheme: Appeals

Department for Business, Energy and Industrial Strategy written question – answered on 10th February 2020.

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Photo of Alan Brown Alan Brown Shadow SNP Spokesperson (Energy and Climate Change)

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 3 October 2019 to Question 292374 on Green Deal Scheme: Appeals, how many cases from Kilmarnock and Loudoun constituency that were referred to her have been with her office for (a) one, (b) two, (c) three, (d) four, (e) five, (f) six, (g) seven, (h) eight, (i) nine, (j) 10, (k) 11 and (l) 12 months or longer without a final decision having been made.

Photo of Alan Brown Alan Brown Shadow SNP Spokesperson (Energy and Climate Change)

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many offers of compensation have been made by her Department to appellants as a result of mis-selling by the company HELMS; and of those offers how many were (a) accepted and settled and (b) rejected by consumers in favour of their original offer of compensation from the Green Deal Finance Company.

Photo of Kwasi Kwarteng Kwasi Kwarteng The Minister of State, Department for Business, Energy and Industrial Strategy

At 5th February 2020 there are 20 outstanding appeals, relating to the company Home Energy & Lifestyle Management Ltd (HELMS) from households in the Kilmarnock and Loudoun constituency. The table below provides details of the age of the outstanding appeals in the constituency.

Months outstanding

Number of appeals

1 or under

0

2

0

3

0

4

0

5

2

6

0

7

0

8

0

9

0

10

3

11

6

12

0

Longer than 12 months

9

As of 5th February 2020, a total of 61 Intention Notices have been issued in respect of complaints about mis-selling of the Green Deal by HELMS.

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