Housing: Fire Prevention

Ministry of Housing, Communities and Local Government written question – answered on 10th February 2020.

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Photo of John Healey John Healey Shadow Secretary of State for Housing

To ask the Secretary of State for Housing, Communities and Local Government, how many complaints have been (a) made and (b) upheld to the Housing Ombudsman in relation to fire safety since June 2017.

Photo of Esther McVey Esther McVey Minister of State (Housing, Communities and Local Government)

Since June 2017 the Housing Ombudsman received 28 complaints in relation to “Fire Safety” which were within the Ombudsman’s formal remit for investigation.

A further one complaint received prior to 2017 was determined during this period. Of those, 6 were upheld – where the Ombudsman found maladministration, partial maladministration or mediated a settlement agreed by both parties.

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