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We have commenced our Move to Universal Credit pilot, as scheduled, in the area served by Harrogate Jobcentre. The goal of the pilot is to learn as much as possible, and to increase numbers as slowly and gradually as necessary.
Testing the system and our processes will allow us to make sure we can provide the best possible service to those claimants who move to Universal Credit from their legacy claims.
The Department has already committed to updating the House when appropriate progress has been made.