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Data on appointments in general practice have only been available since November 2017. The most recent data on the time between booking an appointment with a general practice and having the appointment (in days) for South Tyneside Clinical Commissioning Group (CCG), NHS England North East and Yorkshire (Cumbria and North East) Regional Local Office, and England are presented in the table below as the average over the 12 months from September 2018 to August 2019. NHS Digital is unable to provide data for all the geographical areas requested as the data is collected at CCG level, but has provided data for three included in the table.
The data is taken from the NHS Digital publication ‘Appointments in General Practice’. This is a new experimental data collection which is still being refined and improved.
It should be noted that the ‘time from booking to appointment’ refers only to the time elapsed between the successful booking of an appointment and the appointment actually taking place. The data does not take into consideration that many patients will be appropriately booking ahead as part of the continuity of care they receive for long-term conditions.
South Tyneside CCG
NHS England North East and Yorkshire (Cumbria and North East) Regional Local Office
Distribution of average time elapsed between booking an appointment and the appointment taking place, September 2018 to August 2019. (Numbers may not add to 100% due to rounding.)
2 to 7 Days
8 to 14 Days
15 to 21 Days
22 to 28 Days
More than 28 Days