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Social Media: Abuse and Intimidation

Department for Digital, Culture, Media and Sport written question – answered on 8th October 2019.

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Photo of Ian Austin Ian Austin Independent, Dudley North

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment her Department has made of the effectiveness of online social media platforms in dealing with abuse and threats made on those platforms.

Photo of Matt Warman Matt Warman The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport

We expect companies to do substantially more to keep their users safe and counter online abuse, particularly where this abuse is illegal. The Online Harms White Paper sets out our plans for world-leading legislation to make the UK the safest place in the world to be online. We intend to establish in law a new duty of care on companies towards their users, to ensure companies have appropriate systems and processes in place to deal with harmful content on their services to keep their users safe. Compliance with this duty of care will be overseen by an independent regulator, which will have a range of enforcement powers.

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