Thomas Cook: Insolvency

Department for Transport written question – answered on 8th October 2019.

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Photo of Lord Browne of Ladyton Lord Browne of Ladyton Labour

To ask Her Majesty's Government what estimate they have made of the cost to the taxpayer of repayments to Thomas Cook customers who lost future bookings.

Photo of Baroness Vere of Norbiton Baroness Vere of Norbiton Parliamentary Under-Secretary (Department for Transport)

There are no costs to the taxpayer of refunding future bookings. If the booking is covered by the ATOL scheme, then the refund will be paid out of the Air Travel Trust Fund. For other bookings, the customer may be able to reclaim the costs from a credit or debit card provider or from their travel insurance provider.

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