Service Industries: Unfair Practices

Department for Business, Energy and Industrial Strategy written question – answered on 7th October 2019.

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Photo of David Crausby David Crausby Labour, Bolton North East

To ask the Secretary of State for Business, Energy and Industrial Strategy, when her Department plans to bring forward legislative proposals to tackle unfair practices in the hospitality sector in relation to (a) tips, (b) gratuities, (c) cover charges and (d) service charges.

Photo of Kelly Tolhurst Kelly Tolhurst Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

Holding answer received on 03 October 2019

Through the Good Work Plan, the Government is taking forward the largest upgrade to workers’ rights in a generation. In order to improve fairness for workers, we have committed to introduce legislation to ensure that tips left to workers will go to them in full.

We expect over a million workers to benefit from new rules on tips, many of whom are in low-paid jobs. Consumers will have reassurance that the money they leave in good faith is going to the staff, as they intended.

We have been working closely with stakeholders and across Government to prepare this legislation and will lay measures in Parliament as soon as possible.

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