VAT: Electronic Government

Treasury written question – answered on 9th September 2019.

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Photo of Steve Double Steve Double Conservative, St Austell and Newquay

To ask the Chancellor of the Exchequer, what support HMRC provides to people who are not digitally literate to help them submit their VAT returns online.

Photo of Jesse Norman Jesse Norman Financial Secretary to the Treasury and Paymaster General

HMRC have dedicated helplines to assist customers who need help submitting their VAT return online. HMRC also have a service for customers who need additional help to get their tax right.

Exceptionally, some customers are not required to submit VAT returns online if they genuinely cannot do so.

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