HM Passport Office: Contracts

Home Office written question – answered on 3rd September 2019.

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Photo of Jon Trickett Jon Trickett Shadow Minister (Cabinet Office), Shadow Lord President of the Council

To ask the Secretary of State for the Home Department, whether the options analysis for HM Passports Office produced by his Department assessed the merits of returning outsourced work to in-house.

Photo of Seema Kennedy Seema Kennedy The Parliamentary Under-Secretary of State for the Home Department

The Department considered a range of options before launching the ongoing procurement for Scanning Validation and Storage services, which included assessing bringing these services in house.

It was determined that the specialist technology required to efficiently and accurately validate and scan documents submitted to Her Majesty’s Passport Office was more cost effectively accessed via an outsourced contract than by the Department procuring and supporting this technology directly.

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