Taxis: Assistance Animals

Department for Transport written question – answered on 30th July 2019.

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Photo of Lyn Brown Lyn Brown Shadow Minister (Treasury)

To ask the Secretary of State for Transport, what the timetable is for conducting and publishing research on why taxi and PHV drivers continue to refuse to transport assistance dogs.

Photo of Lyn Brown Lyn Brown Shadow Minister (Treasury)

To ask the Secretary of State for Transport, what the timetable is for carrying out and publishing a consultation on revised best practice guidance to support local licensing authorities to use their powers more effectively when dealing with Taxi and PHV drivers refusing to transport assistance dogs.

Photo of Grant Shapps Grant Shapps The Secretary of State for Transport

It is unlawful for Taxi and PHV drivers to refuse to carry passengers accompanied by assistance dogs and it is unacceptable that a minority continue to discriminate in this way. The Government’s response to the Task and Finish Group on Taxi and PHV licensing committed to introduce legislation when time allows to require drivers to complete disability awareness training as part of national minimum standards. The eventual requirement and supporting guidance will be informed by public consultation and appropriate research.

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