Public Transport

Department for Transport written question – answered on 5th August 2019.

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Photo of Ian Lavery Ian Lavery Co-National Campaign Coordinator, Shadow Minister (Cabinet Office), Party Chair, Labour Party

To ask the Secretary of State for Transport, what steps his Department has taken to incentivise people to use public transport since 2010.

Photo of Nusrat Ghani Nusrat Ghani Parliamentary Under-Secretary (Department for Transport), Assistant Whip (HM Treasury)

The Bus Services Act 2017 provides the tools local authorities need such as Enhanced Partnerships and Franchising to improve local bus services and increase passenger numbers. Our forthcoming Bus Open Data Digital Service will transform the experience for passengers by making it easier for them to work out the best options available.

The Government has committed to provide £150 million of funding to support the delivery of smart and integrated ticketing across local transport and rail services in the north. Transport for the North, working closely with my Department, is in the final stages of procuring a digital platform that would make data on fares available online.

The Government has introduced a requirement for new franchises to introduce ‘one-click’ automated Delay Repay compensation, to make it easier for passengers to claim compensation when they have suffered delays.

The Government has also rolled out smart ticketing on rail - smart tickets are now accepted at rail stations across almost all of the network, with all franchised operators offering smart cards and/or barcode ticketing.

We now want to ensure that across regional and urban commuter areas, smart ticketing can deliver the kind of pay-as-you-go structure that is used in London and make journeys easier.

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