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To ask the Secretary of State for Work and Pensions, how many and what proportion of natural migrations to universal credit from legacy benefits were as a result of (a) a trigger for natural migration, (b) claimant error, (c) official error, (d) incorrect advice from staff or contractors and (e) inadequate advice from third party advisers.
The requested information is not available.
Currently people only move to Universal Credit (UC) because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit. It has always been the case that in such circumstances, new claims would be assessed based upon their new circumstances and under the rules of the new benefit.
Claimant circumstances within the legacy system are diverse and interact with a range of benefits in different ways. Eligibility for UC is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.