VAT: Fraud

Treasury written question – answered on 2nd July 2019.

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Photo of Faisal Rashid Faisal Rashid Labour, Warrington South

To ask the Chancellor of the Exchequer, what steps HMRC takes in responding to complaints on online VAT fraud; and what assessment he has made of the effectiveness of HMRC's response to such complaints.

Photo of Jesse Norman Jesse Norman Financial Secretary to the Treasury and Paymaster General

HMRC take all complaints seriously. When complaints are received, HMRC aim to deal with them effectively and learn from them to improve services and operations for the benefit of all customers. HMRC have complete operational independence from Treasury Ministers, and therefore the Chancellor of the Exchequer will not be privy to the results of how HMRC has responded to specific complaints.

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