Roads: Repairs and Maintenance

Department for Transport written question – answered on 24th June 2019.

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Photo of Matthew Offord Matthew Offord Conservative, Hendon

To ask the Secretary of State for Transport, what employee incentives are included in the work contracts of Highways England employees to help ensure timely completion of those works.

Photo of Michael Ellis Michael Ellis Minister of State (Department for Transport)

Highways England provides a Performance Related Pay (PRP) incentive scheme for its employees. Payments made under the scheme are directly aligned to Highways England’s performance against eleven Key Performance Indicators (KPI’s), which include timely completion of works.

The KPI’s provide equal focus across a range of areas that are considered integral to the success of Highways England, encouraging collaborative behaviours in achieving successful delivery. The KPI’s include targets related to areas such as major project delivery, safety, road user satisfaction and road incident management.

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