Probate: Internet

Ministry of Justice written question – answered on 24th June 2019.

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Photo of Simon Hart Simon Hart Conservative, Carmarthen West and South Pembrokeshire

To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the new online probate application system.

Photo of Paul Maynard Paul Maynard The Parliamentary Under-Secretary of State for Justice

This service is assessed through a range of measures, such as user feedback and user satisfaction. Of 4,995 responses from users who submitted their application online 93% indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided. The online system is being continually improved and developed as a result of the feedback provided.

Does this answer the above question?

Yes2 people think so

No1 person thinks not

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