Television: Licensing

Department for Digital, Culture, Media and Sport written question – answered on 24th June 2019.

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Photo of Lord Truscott Lord Truscott Non-affiliated

To ask Her Majesty's Government what plans they have to take action against third party organisations which charge TV licence fee payers for services which are provided for free by TV Licensing.

Photo of Lord Truscott Lord Truscott Non-affiliated

To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 13 June (HL16067), what action they are taking to prevent third parties from misleading BBC customers and such customers incurring unnecessary costs.

Photo of Lord Ashton of Hyde Lord Ashton of Hyde The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport

The BBC is responsible for the collection and enforcement of the licence fee, not the Government. Third party sites offering TV Licensing services are not endorsed by TV Licensing and customers are always advised to contact TV Licensing directly or go to the official site at www.tvlicensing.co.uk. Further information is available to the public on the official TV Licensing website at https://www.tvlicensing.co.uk/faqs/FAQ312

However, the Government expects the BBC to consider what steps it can take to reduce the impact of these third party services where customers are being misled.

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