Television: Licensing

Department for Digital, Culture, Media and Sport written question – answered on 13th June 2019.

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Photo of Lord Truscott Lord Truscott Non-affiliated

To ask Her Majesty's Government whether they are aware that the BBC is charging licence payers £16.50 to record a change of address online; and whether they consider this to be a fair practice delivering value for money.

Photo of Lord Ashton of Hyde Lord Ashton of Hyde The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport

TV Licensing does not charge customers to change their address.

However, third party websites may charge customers an additional fee for buying a TV Licence or changing details when these services are provided for free by TV Licensing. Such third party sites offering TV Licensing services are not endorsed by TV Licensing.

Customers are always advised to contact TV Licensing directly or go to the official site at www.tvlicensing.co.uk. Further information is available to the public on the official TV Licensing website at https://www.tvlicensing.co.uk/faqs/FAQ312

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