Pension Credit

Department for Work and Pensions written question – answered on 17th June 2019.

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Photo of Mark Tami Mark Tami Opposition Pairing Whip (Commons)

To ask the Secretary of State for Work and Pensions, how many people who are part of a mixed-age couple have been advised by CAPITA call centre staff not to make a claim for Pension Credit.

Photo of Guy Opperman Guy Opperman The Parliamentary Under-Secretary of State for Work and Pensions

G4S now provide the initial call service facility for Pension Credit. The contract with CAPITA ended in September 2018.

Mixed age couples not eligible for Pension Credit are advised by call centre staff that they may be eligible for Universal Credit and signposted accordingly.

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