Mark Tami
Opposition Pairing Whip (Commons)
To ask the Secretary of State for Work and Pensions, how many people who are part of a mixed-age couple have been advised by CAPITA call centre staff not to make a claim for Pension Credit.
Guy Opperman
The Parliamentary Under-Secretary of State for Work and Pensions
G4S now provide the initial call service facility for Pension Credit. The contract with CAPITA ended in September 2018.
Mixed age couples not eligible for Pension Credit are advised by call centre staff that they may be eligible for Universal Credit and signposted accordingly.
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