To ask the Secretary of State for Justice, how much Community Rehabilitation Companies have spent on investing in new ICT case management systems; and what will happen to those systems new ICT systems following his Department's decision to return to the original case management systems NDelius and OASYS.
The Community Rehabilitation Companies (CRCs) providing probation services have invested in the development of case management systems as part of their wider transformation activities and alignment with their target operating models. The cost of implementing and maintaining these systems were met by the CRCs and their parent organisations as part of their expenditure on overall service delivery.
A number of the CRCs have subsequently elected to continue to operate with the MoJ provided systems that were in use at the start of the contracts. Those new systems that have been introduced by providers are currently being assessed by the Department to establish what benefits they may offer under the future model for probation services.