Probate: Reform

Ministry of Justice written question – answered at on 5 June 2019.

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Photo of Jo Stevens Jo Stevens Labour, Cardiff Central

To ask the Secretary of State for Justice, what recent assessment he has made of the effectiveness of his Department's reform of probate regulations.

Photo of Paul Maynard Paul Maynard The Parliamentary Under-Secretary of State for Justice

The 2018 amendments to the non-contentious probate rules enabled personal applications to be submitted online. This service is assessed through a range of measures, such as user feedback and user satisfaction. Of 4,995 responses from users who submitted their application online 93% indicated from five feedback options that they were satisfied or very satisfied with the online application service provided. The online system is being continually improved and developed as a result of the feedback provided.

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