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Department for Work and Pensions written question – answered on 22nd May 2019.
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To ask the Secretary of State for Work and Pensions, how many of the 158 complaints about the Independent Case Examiner in 2017-18 were on the length of time it took to investigate a complaint.
The Independent Case Examiner’s Office recorded 158 complaints about its service during the 2017/18 reporting year, of which 60 concerned delays in starting investigations and 6 concerned delays in concluding investigations.
Yes0 people think so
No1 person thinks not
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