To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of whether Whirlpool has (a) implemented adequate product safety checks and (b) carried out satisfactory repairs on models of tumble dryer that had been found faulty.
The Office for Product Safety and Standards has conducted a full review into Whirlpool’s modification programme for tumble dryers. This review concluded that the risk to modified tumble dryers was low. A decision letter was sent to Whirlpool, placing a number of requirements on the company.
The Chief Executive of the Office for Product Safety and Standards met senior Whirlpool officials 2nd May to advise them of concerns regarding the adequacy of their response to the requirements placed upon them and advised them on steps necessary to fulfil their obligations.
OPSS is closely monitoring the response of Whirlpool and further steps will be taken if the response is not satisfactory. Consumer safety is a key priority and the Government will hold the company to account.