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The Department doesn’t maintain records on the number of food bank users. People can be referred to a food bank through a range of local referral partners. Although Jobcentre staff can also signpost claimants in writing to a food bank in line with national guidance, they are not required to maintain records on whether a customer has been issued with a signposting slip. As part of their wider community outreach work, Jobcentre managers can work with food banks in their area if they are invited to do so, to ensure that people are receiving all the support they are entitled to.