Home Office written question – answered at on 13 May 2019.
Frank Field
Chair, Work and Pensions Committee, Chair, Work and Pensions Committee
To ask the Secretary of State for the Home Department, what the total amount of charges to people for calls made to the 101 line was in each year since that line has been in operation.
Frank Field
Chair, Work and Pensions Committee, Chair, Work and Pensions Committee
To ask the Secretary of State for the Home Department, if he will make calls to the police on the non-emergency 101 number free of charge or require that all funds raised from those call charges be allocated towards frontline policing.
Frank Field
Chair, Work and Pensions Committee, Chair, Work and Pensions Committee
To ask the Secretary of State for the Home Department, how many and what proportion of calls made to the police on the non-emergency 101 number are terminated by the caller while they are waiting for a person to answer that call.
Nick Hurd
The Minister of State, Home Department, Minister of State (London)
The Home Office does not hold information on total amount of charges for calls to 101.
The Home Office is reviewing charges for the 101 non-emergency telephone number.
While it may not be an option for everyone, the public can also report non-emergency crimes online via forces’ websites, free of charge. The Home Office is supporting the digital transformation of policing through programmes such as the Digital Policing Portfolio (DPP), led by the NPCC. Within the DPP, the Digital Public Contact programme aims to provide appropriate digital channels for the public to report and track crime online, facilitating greater public-police interaction in real time.
The Home Office does not hold data on calls to 101 terminated by the caller.
Yes2 people think so
No0 people think not
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Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.
