To ask the Secretary of State for the Home Department, how many formal complaints his Department received during the private beta testing phase of the EU Settlement Scheme; and what the subject of these complaints was.
The EU Settlement Scheme makes it simple and straight forward for EU citizens and their family members who want to stay in the UK to get the immigration status they need.
Over 31,000 people applied during the two private beta testing phases. Just one complaint was received through the formal complaints process during this time. The complaint was in response to a technical issue and was resolved satisfactorily.