This Government is investing over £1bn to modernise courts and tribunals, and this includes investments to improve the civil justice system.
The Online Civil Money Claims pilot, is a new service which went live in March 2018, and allows people to resolve money disputes online, for claims of up to £10,000. The digital service allows the public to easily and swiftly make their claim. The system is designed to be clear and intuitive. To date, the overall user satisfaction rate is 87% with over 62,000 claims made.