Social Security Benefits: Medical Examinations

Department for Work and Pensions written question – answered on 15th March 2019.

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Photo of Chris Ruane Chris Ruane Shadow Minister (Wales)

To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of claimant complaints relating to the late receipt of letters advising of appointments with health professionals which did not arrive in time to allow for claimants' attendance at such appointments in each year for which such data is available.

Photo of Justin Tomlinson Justin Tomlinson The Parliamentary Under-Secretary of State for Work and Pensions

The information requested is not held in respect of Personal Independence Payment contracts.

With regards to the Health Disability Assessment Service (HDAS) contract, during contract year 4 (March 2018 to February 2019), Centre for Health and Disability Assessments have advised us that they received 15 complaints relating to the late receipt of appointment letters. Of these 15 complaints, 6 individuals were unable to attend their scheduled appointment.

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