Universal Credit

Department for Work and Pensions written question – answered on 15th March 2019.

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Photo of Stephen Timms Stephen Timms Labour, East Ham

To ask the Secretary of State for Work and Pensions, what methods universal credit claimants can use to confirm their identity other than face-to-face at a jobcentre or using GOV.UK Verify.

Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions

Claimants can verify their identity by one or more of the following:

  • GOV.UK Verify
  • documentary evidence
  • biographical test
  • biographical check
  • gather and confirm
  • know and recognise

If a claimant is unable to confirm their identity at a Jobcentre or using our Verify system, a home visit can be arranged.

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