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Carer's Allowance: Appeals

Department for Work and Pensions written question – answered on 15th March 2019.

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Photo of Laura Pidcock Laura Pidcock Shadow Minister (Business, Energy and Industrial Strategy) (Labour)

To ask the Secretary of State for Work and Pensions, what estimate she has made of the length of time claimants are waiting for a decision to be made on their mandatory reconsideration of carer’s allowance claims in the most recent period for which figures are available.

Photo of Justin Tomlinson Justin Tomlinson The Parliamentary Under-Secretary of State for Work and Pensions

Holding answer received on 11 March 2019

Average Actual Clearance Times (AACT) for a Mandatory Reconsideration for a Carer’s Allowance claim are shown in the table below.

Apr 2018

May 2018

Jun 2018

Jul 2018

Aug 2018

Sep 2018

Oct 2018

Nov 2018

Dec 2018

Jan 2019

Feb 2019

Average Actual Clearance Time (working days)

0.8

1.0

0.7

0.8

0.9

0.8

0.8

0.8

0.7

1.6

15.6

Source: Decision Making and Appeals Case Recorder (DMACR).

This is unpublished data based on internal management information. It should be used with caution and it may be subject to future revision.

The increase in clearance times in February 2019 was due to work being undertaken on the Carer’s Allowance backlog and this has resulted in more older cases impacting the AACT. This backlog is due to be cleared by the end of April 2019.

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