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Paramedical Staff: Small Claims

Ministry of Justice written question – answered on 6th March 2019.

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Photo of Ellie Reeves Ellie Reeves Labour, Lewisham West and Penge

To ask the Secretary of State for Justice, pursuant to the Answer of 15 February to Question 218376 on Paramedical Staff: Small Claims, what recent assessment he has made of the adequacy of provisions for injured claimants who are unable to use the IT portal.

Photo of Ellie Reeves Ellie Reeves Labour, Lewisham West and Penge

To ask the Secretary of State for Justice, pursuant to the Answer of 15 February to Question 218376 on Paramedical Staff: Small Claims, what the timeframe is for the roll-out the IT portal.

Photo of Ellie Reeves Ellie Reeves Labour, Lewisham West and Penge

To ask the Secretary of State for Justice, pursuant to the Answer of 15 February to Question 218376 on Paramedical Staff: Small Claims, what plans his Department has to undertake testing of the IT portal in advance of its roll-out.

Photo of Ellie Reeves Ellie Reeves Labour, Lewisham West and Penge

To ask the Secretary of State for Justice, pursuant to the Answer of 15 February to Question 218376 on Paramedical Staff: Small Claims, (a) who is designing and (b) what estimate he has made of the cost to the public purse of that new IT portal.

Photo of Lucy Frazer Lucy Frazer The Parliamentary Under-Secretary of State for Justice

The new IT Portal to support all road traffic accident related personal injury claims which are valued under £5,000 is being designed and built in partnership with the Motor Insurance Bureau along with a group of expert stakeholders, including claimant and defendant interests. Aside from MoJ staff costs there is no additional cost to the public purse. There will be an assisted digital route so that users who are digitally disenfranchised will also be able to progress their claims. The new Portal will be tested from October 2019, and will go live in April 2020.

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