To ask the Secretary of State for Work and Pensions, whether her Department monitors the proportion of personal independence payment Mandatory Reconsideration requests that contain a complaint about the quality or accuracy of the face to face assessment.
To ask the Secretary of State for Work and Pensions, whether her Department monitors the number of employment support allowance mandatory reconsideration requests that contain a complaint about the quality or accuracy of the work capability assessment.
Data on the reasons for Mandatory Reconsideration (MR) requests, including those which contain complaints, is not collated centrally and could only be provided at disproportionate cost.
We always aim to make the right decision as early as we can. The MR process was introduced as an opportunity to review the original decision and consider any additional evidence provided by the claimant since the original decision was made.
We want every claimant to have a quality assessment. The Department works with providers to look at the end to end assessment process, not just the assessment report.