Working Tax Credit

Treasury written question – answered on 20th February 2019.

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Photo of David Drew David Drew Shadow Minister (Environment, Food and Rural Affairs)

To ask the Chancellor of the Exchequer, what the value was of the contract with Concentrix for its investigation into payments of Working Tax Credits; how many claimants were pursued as part of Concentrix’s contract; and how many of those investigations were successful.

Photo of Elizabeth Truss Elizabeth Truss The Chief Secretary to the Treasury

Full details on HMRC’s contract with Concentrix and details on how many investigations were undertaken and how many were successful are available publicly.

On 17 January 2017 the National Audit Office published its ‘Investigation into HMRC’s contract with Concentrix’. This can be found at

On 4 April 2017 the Committee for Public Accounts published its report ‘HMRC’s contract with Concentrix’. This can be found at

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