Taxis: Guide Dogs

Department for Transport written question – answered on 13th February 2019.

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Photo of Rosie Cooper Rosie Cooper Labour, West Lancashire

To ask the Secretary of State for Transport, when the Government plans to respond to the recommendations on tackling discrimination against guide dog owners using taxis in the September 2018 report of the Task and Finish Group on Taxi and PHV Licensing.

Photo of Nusrat Ghani Nusrat Ghani Parliamentary Under-Secretary (Department for Transport), Assistant Whip (HM Treasury)

The Government responded to the report of the Chair of the Task and Finish Group on Taxi and Private Hire Vehicle Licensing on 12th February. The response can be found at:

As the response sets out, disability awareness training can provide taxi and PHV drivers with the skills and knowledge to assist disabled passengers appropriately, and the Government supports licensing authorities which require all drivers to complete it. When legislative time is available, the Government will reflect this requirement in National Minimum Standards.

In the meantime, the Government committed in its 2018 Inclusive Transport Strategy to undertake research to understand why some drivers continue to refuse passengers with assistance dogs, and what measures are available to challenge such unacceptable behaviour.

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