Driver and Vehicle Standards Agency: Grievance Procedures

Department for Transport written question – answered on 13th February 2019.

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Photo of Grahame Morris Grahame Morris Labour, Easington

To ask the Secretary of State for Transport, how many staff grievances were lodged with the Driver and Vehicle Standards Agency by grade of staff who (a) lodged those grievances and (b) had those grievances lodged against them in each of the last two financial years.

Photo of Jesse Norman Jesse Norman Minister of State (Department for Transport)

The Driver and Vehicle Standards Agency (DVSA) does not hold data on staff grievances raised before November 2016. The table below shows the number of staff grievances, and the grade of the member of staff making the grievance, lodged with the DVSA in each of the last two financial years. The DVSA does not hold data which details against whom a grievance is lodged.

Financial Year

Grievances lodged




7 Administrative Officers (AOs); 31 Executive Officers (EOs); 7 Higher Executive Officers (HEOs); 1 Senior Executive Officer (SEO); 1 grade 6



11 AOs; 65 EOs; 12 HEOs; 1 SEO

* Nov 2016-Mar 2017

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