101 Calls: Fees and Charges

Home Office written question – answered on 6th February 2019.

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Photo of Stephen Morgan Stephen Morgan Labour, Portsmouth South

To ask the Secretary of State for the Home Department, whether the revenue accrued as a result of the 15 pence per minute charge for a 101 telephone call is retained by his Department.

Photo of Nick Hurd Nick Hurd The Minister of State, Home Department, Minister of State (London)

The Home Office does not make any money from calls to the 101 Single Non-Emergency Number, nor do police forces. The 15 pence call charge goes directly to telecom service providers and covers the cost of handling calls and routing them to their destination. Calls to 101 cost 15 pence from mobile devices and landlines, regardless of duration, but are free from payphones.

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