The Home Office is putting in place measures to ensure that the EU Settlement Scheme is streamlined, user-friendly and accessible to all prospective applicants.
We have been working closely with voluntary and community organisations across the UK representing the needs of potentially vulnerable applicants including victims of human trafficking and domestic abuse. The range of support includes telephone advice from our customer support centre; face-to-face assisted digital support and a range of translated content when the scheme opens fully in March.
As the Prime Minister announced on 21 January, having listened to concerns raised in constituencies, by Members in the House and stakeholders, applicants to the EU Settlement Scheme will not have to pay a fee when the scheme is fully rolled out by 30 March. Anyone who has applied during the pilot phases of the scheme, or does so, and paid an application fee, will have that fee reimbursed. This will ensure that there is no financial barrier to those who wish to remain in the UK after we leave the EU.