Universal Credit

Department for Work and Pensions written question – answered on 7th January 2019.

Alert me about debates like this

Photo of Paula Sherriff Paula Sherriff Shadow Minister (Mental Health and Social Care), Shadow Minister (Mental Health)

What assessment her Department has made of the effect of explicit consent restrictions placed on advice agencies on the ability of people to make a claim for universal credit.

Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions

Explicit consent is not required to make a new claim. If claimants cannot make or manage their claim on-line, they can receive face to face support through their local jobcentre or assistance through our Freephone telephone number. Once the claim is made, claimants who require agencies to act on their behalf can provide explicit consent.

In our response to the Social Security Advisory Committee in November 2018 in respect of the managed migration regulations, we have agreed to explore options for improving the process of explicit consent in collaboration with the committee.

Does this answer the above question?

Yes0 people think so

No1 person thinks not

Would you like to ask a question like this yourself? Use our Freedom of Information site.