Capacity provided by franchised rail operators is monitored by the DfT through a regular series of passenger counts at a number of major city centre stations. The results enable the DfT to liaise with operators where capacity problems are identified, and to ensure that potential solutions are investigated.
It is for the rail industry to plan to fully deploy available rolling stock to best meet passenger demand, and take all reasonable steps to minimise any crowding.
Rail crowding statistics published by the Department for Transport provides information on passenger crowding into major city centres, based on a typical autumn weekday. The table below presents the percentage of standard class passengers in excess of the capacity (PiXC) on their train service across the morning peak (07:00 to 09:59) and evening peak (16:00 to 18:59) into major city centres.
Passengers in excess of capacity (PiXC) on a typical autumn weekday across fourteen major cities in England and Wales
Total for all major cities
Further information is provided in the following online table:
This table is part of an annual statistics publication on passenger numbers and crowding in major city centres in England and Wales, which can be found here: