Taxis: Disability

Department for Transport written question – answered on 14th January 2019.

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Photo of Heidi Allen Heidi Allen Conservative, South Cambridgeshire

To ask the Secretary of State for Transport, what assessment he has made of the level of discrimination faced by disabled people when travelling by taxi.

Photo of Nusrat Ghani Nusrat Ghani Parliamentary Under-Secretary (Department for Transport), Assistant Whip (HM Treasury)

The Disabled Persons’ Transport Advisory Committee (DPTAC) have a statutory duty to advise Ministers on the transport needs of disabled passengers, and we have discussed with them the challenges that disabled people face when using taxis and private hire vehicles (PHVs).

Ministers are considering the recommendations made in the report of the Chair of the Task and Finish Group on Taxi and Private Hire Vehicle Licensing, including those intended to improve accessibility. A Government response will be issued in due course.

We also intend to commission research to understand more clearly the experience of passengers who have been refused service by taxi and PHV drivers on account of using a wheelchair or assistance dog, and the levers available to Government to help eliminate such unacceptable behaviour.

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