Universal Credit

Department for Work and Pensions written question – answered on 8th January 2019.

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Photo of Baroness Donaghy Baroness Donaghy Labour

To ask Her Majesty's Government how they will ensure that a claimant deemed to be vulnerable will not have their legacy benefits stopped before a Universal Credit claim is completed under the managed migration process.

Photo of Baroness Donaghy Baroness Donaghy Labour

To ask Her Majesty's Government what engagement they have undertaken with disabled people, their families and carers as to how the managed migration process for Universal Credit will work.

Photo of Baroness Buscombe Baroness Buscombe The Parliamentary Under-Secretary of State for Work and Pensions

The Department is committed to delivering managed migration in a way which supports all claimants, including the most vulnerable. We are currently working with a large and diverse range of stakeholders, including those who focus on disability, to design our migration processes and in 2019 we will begin the pilot phase of managed migration to ensure that these processes work for everyone.

The revised draft regulations, laid on 5 November 2018, now provide that we must give claimants a minimum of three months in which to make a claim for Universal Credit and sets no maximum period in which a claim must be made. With unlimited flexibility to extend claim periods we will work with representative groups to produce guidance that will ensure adequate support for each individual claimant’s needs.

Some of these circumstances may include the following:

  • where a claimant is having trouble completing the Universal Credit claim;
  • the claimant cannot make a Universal Credit claim by the deadline day because they have to go or have gone into hospital;
  • the work coach or case manager has not got enough information from the claimant so needs to give the claimant more time to get the information to us;
  • the claimant has a mental-health condition; or
  • the claimant is disadvantaged because they are homeless, have a disability, have had a domestic emergency or have caring responsibilities.

This list is not exhaustive and each case will be considered on its individual circumstances and merits.

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