Government Departments: Billing

Cabinet Office written question – answered on 8th January 2019.

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Photo of Jon Trickett Jon Trickett Shadow Minister (Cabinet Office), Shadow Lord President of the Council

To ask the Minister for the Cabinet Office, pursuant to the Answer of 6 November 2018 to Question 185519, whether the move to the new shared service platform resulted in any payment delays in the last 12 months.

Photo of Oliver Dowden Oliver Dowden The Parliamentary Secretary, Cabinet Office

The move to a new shared service platform in May 2017 presented a number of operational issues. These issues included the migration of data relating to purchase orders and invoicing, staff knowledge of the new system and technical issues with a new chart of accounts.

We have been working hard to rectify the underlying issues and have implemented a number of improvements as part of a coordinated programme of work to ensure we pay our suppliers as soon as possible.

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