Accident and Emergency Departments: Ambulance Services

Department of Health and Social Care written question – answered on 6th December 2018.

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Photo of Daniel Kawczynski Daniel Kawczynski Conservative, Shrewsbury and Atcham

To ask the Secretary of State for Health and Social Care, what steps he is taking to improve handover times between paramedics and hospital staff.

Photo of Stephen Hammond Stephen Hammond Minister of State (Department of Health and Social Care)

NHS Improvement and NHS England are taking a joint approach to improve patient handover times from ambulance services to Emergency Departments. Key aspects include:

- the identification of regional leads for handover performance, holding National Health Service providers to account for improved performance;

- Emergency Care Improvement Teams supporting 42 challenged acute trusts with identified handover delay issues to improve performance;

- the issuing of revised, detailed hospital handover guidelines, focussing responsibility on the wider system to address handover delays, including clear escalation procedures; and

- improved monitoring and reporting of patient handover delays.

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