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To ask Her Majesty's Government what steps they are taking to ensure that energy customers who refuse to have smart meters installed in their premises are not disadvantaged by their energy suppliers.
Smart meters will give consumers the data they need to take control of their energy consumption, allowing them to cut their energy bills. Smart meters will also help make the overall energy system more efficient and cheaper to run. While smart meters are voluntary for consumers they will benefit from having one.
Ofgem’s existing regulations will continue to apply, which require energy suppliers to treat all consumers fairly. In addition the Government has acted to protect consumers regardless of meter type, by capping poor value standard variable and default tariffs.