General Practitioners: ICT

Department of Health and Social Care written question – answered on 5th December 2018.

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Photo of Andrew Percy Andrew Percy Conservative, Brigg and Goole

To ask the Secretary of State for Health and Social Care, what steps he is taking to (a) raise awareness about and (b) encourage the use of GP online services.

Photo of Steve Brine Steve Brine The Parliamentary Under-Secretary for Health and Social Care

General practitioner (GP) online services is an NHS England programme designed to support GP practices to offer and promote online services to patients, including access to coded information in records, appointment booking and ordering of repeat prescriptions. NHS England works nationally with GPs, clinical commissioning groups, sustainability and transformation partnerships and Integrated Care Systems to drive awareness and uptake.

98.5% of GP practices are able to offer patients access to online services with over 15 million people (26% of the population) making use of these services to manage their health online.

From 2019, the NHS App will enable citizens to access a range of services including booking appointments to see a GP or nurse on their mobile devices providing greater choice over how they access and interact with healthcare services.

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