Access to Work Programme

Department for Work and Pensions written question – answered on 5th December 2018.

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Photo of Stephen Timms Stephen Timms Labour, East Ham

To ask the Secretary of State for Work and Pensions, what proportion of people found eligible for support from Access to Work do not submit a claim for equipment or support after their award has been approved.

Photo of Sarah Newton Sarah Newton The Minister of State, Department for Work and Pensions

Holding answer received on 23 November 2018

We do not routinely collect data on the reasons why payments may not have been made.

The table below shows the proportion of individuals who had any Access to Work element approved in 2016/17 but to whom no payment was made within 12 months.

The number of people who had any Access to Work Element approved in 2016/17

Proportion of individuals for whom no payment was made for any Access to Work element approved in 2016/17 within 12 months of approval

23,510

40%

We recently published independent qualitative research, conducted with a small sample of Access to Work recipients, which provides some insight into why some recipients whose applications are approved do not take up payment.

This research can be viewed here: https://www.gov.uk/government/publications/access-to-work-research-review

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